A: Our trained agents answer your calls using a personalized greeting from Executive Response Solutions. We take messages, route urgent calls, and send updates via email, text, or your secure client portal.
A: Yes. We provide emergency call handling and on-call dispatching for HVAC, plumbing, pest control, and other service-based industries.
A: Yes, upon request. All recordings are stored securely for up to 90 days for quality assurance.
A: Yes, we offer English and Spanish bilingual operators for businesses that serve diverse client bases.
A: We can deliver call summaries instantly by email, text message, or through our client portal.
A: No worries—additional calls are billed at a low per-call rate so you never lose coverage.
A: Executive Response Solutions follows HIPAA-aware processes and can sign a Business Associate Agreement (BAA) for healthcare clients.
Excellence begins with understanding.
That’s why Executive Response Solutions is committed to open communication, transparent policies, and professional support every step of the way.